Fix blackberry link has stopped working indonication. blackberry link has stopped working"100% fix" - duration: do not buy the blackberry key2 - duration:. I do not have itunes installed and i still can't get the blackberry link to do a backup. *blackberry link usually loads with no problem, whenever i connect my z10 to my windows 10 desktop pc. *my "y" & "z" folders will open (most of the time) *blackberry link will usually sinc and show my device (with the blackberry/bbm id).. Rename the itunesprefs.xml file and relaunch blackberry link please note: completing the below steps may have adverse effects on the itunes functionality.for further information, please contact apple support. to rename the itunesprefs.xml file; turn on show hidden files and folders navigate to c:users<userid>appdataroamingapple computeritunes.
How to: blackberry link not recognizing your z10? try this “so first you open the device manager from control panel. link said my q10 did not have a blackberry 10 os…. then it promptly refused to recognize my phone. forgot about that and checked drivers. everything was ok there. the next step is not to remove link, but to repair it.. Ensure blackberry link is being run as an administrator: if using windows xp enable the privilege level by completing the following steps: from the start menu, click all programs. in the all programs section, open the blackberry folder. right-click blackberry link and click properties. click the compatibility tab.. Blackberry link is the desktop computer software which communicates with blackberry 10 devices. it was previously called blackberry desktop software and blackberry desktop manager. it allows users to synchronize their pictures, video, and audio with specific directories on their pc either over usb cable or wirelessly through the local wi-fi network..